Meet Tonya Smith, Organizational Manager at American Restoration

In the year and a half that Tonya Smith has worked at American Restoration, she has become indispensable. After running her own business for many years, Tonya transitioned to the role of Organizational Manager with us, applying her keen knowledge of the field to our fire and water restoration business.

As Organizational Manager, Tonya is hugely important to our clients in the aftermath of disaster. She oversees the Content Department, carefully packing up our clients’ possessions, storing them, and then restaging them after restoration is complete. Tonya and her crew always inventory the items that are removed through an image system that documents every single thing that is packed and stored. As you might imagine, this position requires a detail-oriented person who understands how difficult these times can be for the families involved, and Tonya approaches every project with compassion.

In addition to her responsibilities with the Content Department, Tonya keeps all of American Restoration’s external services organized from communication networks, to storage, to keeping track of jobs in progress, and managing their expenses. Tonya works closely with both families and their insurance companies as they move through the restoration process, ensuring that there are no surprise expenses down the line.

Outside of her work at American Restoration, Tonya stays busy with a family of her own. Her three teenagers keep her on her toes as she attends their football games, track meets, and basketball matches. The apple doesn’t fall far from the tree- Tonya is also an athlete, playing volleyball and taking regular runs near her Albuquerque home.

Do you have questions about the services that Tonya helps to deliver? Or about disaster remediation services? Get in touch with Tonya or any of the friendly staff at American Restoration, and, as always, we’ll be happy to help.

Join us in thanking Tonya for all that she does at American Restoration!

Schedule a Service Call
505-206-5277

Services you can count on

We are always available for your emergency restoration needs. Metro response within the hour. Across New Mexico within two hours.

Contact American Restoration

Your Name
Please let us know your name.

Your Email
Please let us know your email address.

Message
Please let us know your message.

3535 Princeton Drive NE
Albuquerque, NM 87107

#2 half track
Artesia, NM 88210

123 Black Forest
Ruidoso, NM 88345

Testimonials

  • All your organization from you and your staff in keeping me updated on the start of the job, fighting the many rain days we experienced Read More
  • I would like to thank everybody for making our house whole again, only better. It was a pleasure to work with such a professional and friendly crew. Read More
  • Great service. American Restoration Water and Fire, LLC. met all my expectations. Read More
  • “Both Kevin and Andy are really nice, knowledgeable guys. I very much enjoyed working with both. Read More
  • “Luis Cervantes and Anthony Garcia are true assets to this company. Read More
  • ” I was very satisfied with the response time and the work performed by American Restoration Water and Fire. Steve and Albert were my technicians. They showed up in a timely manner and were very professional. Read More
  • “I only have good things to say about my experience with Mark and his team at American Restoration Water & Fire. Read More
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7