Water Damage Levels: Know the Differences for Health Safety

So, how do you know just how safe you are with water damage? American Restoration Water and Fire, LLC can tell you—based on their Institute of Inspection Cleaning and Restoration Certification (IICRC) training, certification, and knowledge.

Just as it is important to know who to call during a flooding emergency, it is equally important to know just what category of flooding your home or office has experienced to know if you’re in danger. According to the IICRC, there are three important “cleanliness” levels of water damage that you should know. Those levels are:

Category I: If your home or business has been flooded by a sanitary source, such as a water heater leak or other “clean” form of water—this is considered to be Category I. However, this “category” can easily lead to a Category II event, if left unattended or if contaminants seep into the flooded area;

Category II: Any leak or flooding event that includes what experts call “gray water”. According to the Merriam-Webster Dictionary, “’gray water’ is water from a household that does not contain contaminates.” This can include water from dishwashers, washing machines and toilets that does not contain urine or feces;

Category III: This is the most serious of all home and business flood categories. Often called “black water,” this type of flooding comes from sewer backups, toilet overflows, and highly stagnant liquids that support bacterial growth and disease. Exposure to Category III flooding can cause very severe reactions and illnesses, leading to death.

That is why it is so important to contact an IICRC Professional who can immediately assess your flooding situation and offer life-saving direction to keep you and your family safe. For more information on all of American Restoration’s certifications and licenses, call 505-206-5277. And, of course, if you are in immediate danger, do not hesitate to contact 911.

Schedule a Service Call

Services you can count on

We are always available for your emergency restoration needs. Metro response within the hour. Across New Mexico within two hours.

Contact American Restoration

Your Name
Please let us know your name.

Your Email
Please let us know your email address.

Please let us know your message.

3535 Princeton Drive NE
Albuquerque, NM 87107

#2 half track
Artesia, NM 88210

123 Black Forest
Ruidoso, NM 88345


  • All your organization from you and your staff in keeping me updated on the start of the job, fighting the many rain days we experienced Read More
  • I would like to thank everybody for making our house whole again, only better. It was a pleasure to work with such a professional and friendly crew. Read More
  • Great service. American Restoration Water and Fire, LLC. met all my expectations. Read More
  • “Your crew are all really nice, knowledgeable guys. I very much enjoyed working with them. Read More
  • “Your crew are all such true assets to this company. Read More
  • ” I was very satisfied with the response time and the work performed by American Restoration Water and Fire. The crew showed up in a timely manner and were very professional. Read More
  • “I only have good things to say about my experience with the crew at American Restoration Water & Fire. Read More
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7