About American Restoration Water & Fire
Two decades of water, fire, mold, and environmental recovery for homes and businesses across New Mexico, El Paso, and West Texas.
24/7 availability and prompt same-day service
Free, no-pressure inspections and expert advice
Support with navigating insurance
Restoration built for New Mexico & West Texas
We operate from Albuquerque and El Paso, serving residential and commercial clients statewide in New Mexico and across West Texas. Founded by local residents nearly two decades ago, we know this region inside and out and understand the unique challenges New Mexico and West Texas properties face, and we bring that local knowledge to every job.
Our mission
Our work is guided by compassion, advocacy, reliability, and excellence. We are committed to helping property owners recover quickly and safely after damage.
Operational footprint
Our primary service area coverage includes all of New Mexico, El Paso, and broader West Texas.
How we work
Every project is handled with clear communication, documentation support for insurance, and a dedicated point of contact.
Reliable restoration, start to finish
From emergency mitigation to specialty environmental services, our teams coordinate cleanup and next steps under one restoration process.
MEET THE AMERICAN RESTORATION WATER & FIRE TEAM
Your rapid-response crew
Coordinated crews wherever you need us
Typical dispatch: ~75 min response
In the field
IICRC-certified mitigation on every job.
15,000+
Jobs completeD
24/7/365
Live dispatch
A+
Better Business Bureau Grade
Areas we serve
Coverage includes statewide response in New Mexico plus operations in El Paso and surrounding West Texas markets.
New Mexico
Albuquerque, Rio Rancho, Santa Fe, and more
West Texas
Socorro, Horizon City, Canutillo, and more
On call now
Coverage team
Call and we route the closest qualified crew.
Third-party standards, transparent licensing
We train to published industry standards, carry appropriate coverage, and maintain the documentation practices adjusters expect on every file.
IICRC certified firm
We maintain IICRC Certified Firm standing and train technicians to Institute of Inspection, Cleaning and Restoration Certification protocols for water, mold, fire, smoke, and related disciplines.
Insurance & licensing
Fully licensed and insured for emergency mitigation and restoration work in New Mexico, El Paso, and West Texas. We provide carrier-ready scopes, photos, and drying logs so your claim stays organized.
BBB & reputation
We welcome you to review our standing with the Better Business Bureau and read verified feedback from neighbors we have helped after floods, pipe breaks, and storms. View our BBB profile →
500+ Families Trusted Us With Their Worst Day
★★★★★ 4.6/5 based on 500+ Google reviews
★★★★★
“They came from 200 miles away, the very next day. The entire team was very respectful and helpful. I can’t say enough about their professionalism.”
Patricia P.
Ruidoso, NM
★★★★★
“My kitchen and back room were flooded. They were amazing — they set up everything, they reimburse for extra charges. I would’ve been lost without them.”
Jaynan C.
Albuquerque, NM
★★★★★
“Technician arrived on time, very polite, explained everything. I appreciated the follow-up to make sure I was satisfied and didn’t need anything else.”
Michelle S.
El Paso, TX
24/7 Emergency Restoration services
Emergency line · 24/7
Something just happened? Call us right now.
Real person on the line in seconds. No phone tree. No sales pitch.
Rapid dispatch when it matters
Licensed & certified
Not an emergency? Tell us about it.
We will call you back the same day during business hours.