Water Damage Restoration Services
When water damage strikes, every minute counts. Our expert team is ready 24/7 for emergency water damage restoration, water extraction, structural drying, and full repairs. From a burst pipe to monsoon flooding, we respond fast to stop the damage from spreading.
~75 min average response
Free on-site inspection
Insurance-ready documentation
Certified Technicians
Insurance-ready documentation
24/7 including holidays
Same day service
Water Damage Spreads Faster Than You Think
Water damage from a burst pipe, monsoon storm, leaking roof, or sewer backup can spread through your property in minutes. What you don’t see causes the most trouble: moisture trapped in walls or flooring leads to mold growth and long-term structural damage. If you’re dealing with any of these, you’re in the right place.
Burst pipes and plumbing leaks
Broken supply lines, failed fittings, and winter pipe bursts can release hundreds of gallons before anyone notices. We shut down the spread, extract the water, and dry the structure before it reaches framing and subfloor.
Storm flooding and roof leaks
Monsoon storms, flash flooding, and damaged or flat roofing let water into ceilings, walls, insulation, and foundations. We remove the water, dry the affected assemblies, and coordinate the repairs needed to close it back up.
Appliance failures and water heater leaks
Water heaters, washing machines, dishwashers, and refrigerator lines fail slowly or all at once. Either way, we find the full extent of the damage, including water that has traveled under cabinets and flooring.
Sewage backup and black water cleanup
Sewage, storm runoff, and other Category 3 water carry serious contamination risks and should never be handled without protection. We contain, extract, and sanitize the affected area, then remove materials that cannot be safely saved.
Hidden moisture and slab leaks
Slab leaks, HVAC condensation, and small ongoing leaks often go unnoticed until mold or damage appears. Our IICRC-certified technicians use moisture meters and thermal imaging to find water behind walls, under flooring, and in crawl spaces.
Water damage repairs and reconstruction
Cleanup is only half the job. Once the space is dry and sanitized, our licensed contractors handle drywall replacement, flooring, painting, and structural rebuilding to return your property to pre-loss condition.
Not sure what category of water you’re dealing with? Call (505) 421-7796 and we’ll tell you honestly.
what to expect
Here is how our water damage restoration process works, from the first call to a dry, repaired property. Every step is designed to stop the damage and protect what can be saved.
01
Step 01
Inspection and Assessment
We complete a full on-site assessment to find the source and full extent of the water damage. Using advanced moisture detection and thermal imaging, we locate hidden water in walls, ceilings, and crawl spaces that isn’t immediately visible.
02
Step 02
Water Extraction and Material Removal
We remove standing water fast with professional-grade pumps and extractors to stop the damage from spreading. Materials such as carpet, padding, or drywall that cannot be safely dried are documented and removed.
03
Step 03
Structural Drying and Dehumidification
We set up drying and dehumidification equipment to pull moisture out of floors, walls, and framing, then monitor daily until everything is fully dry. Affected areas are cleaned, sanitized, and deodorized to help prevent mold and bacteria.
04
Step 04
Repairs, Reconstruction, and Documentation
Our licensed contractors complete repairs, from drywall replacement and painting to structural rebuilding. We document the full scope throughout and work directly with your insurance company on the claim.
500+ Families Trusted Us With Their Worst Day
★★★★★ 4.6 based on 500+ Google reviews
★★★★★
“We had a water leak, and they sent us Ryan. It was super professional and he provided us with great knowledge. Great service. Great timing. I am so grateful for the work as a job well done.“
Justine M.
★★★★★
“When I called they were able to come out within an hour. Nathan explained what happened, what needed to be done and stayed until the plumbers fixed the leak so he could get his equipment going. I’m so happy with the clean up.”
Jean C.
★★★★★
“This is the 2nd time I’ve utilized this company after a water leak. First time by luck. Second time by CHOICE. Top rate customer service and advocacy with the insurance company. Jesse and everyone I’ve encountered are top notch. I’m sure I’ll be back to add more names!”
C.K.
Water damage should not be handled with a shop vac and a box fan. Improper water removal leaves behind moisture that promotes mold, bacteria, and mildew, especially when it is trapped behind walls or under flooring.
Fast professional response protects your health, limits secondary damage, and gives property owners a clear path from cleanup back to normal.
Why People Call Us First
When you need water damage restoration, you want a team that arrives fast, dries it properly, and stands behind the work. Here is what sets ours apart:
We beat the clock
Water reaches framing and subfloor within hours and mold can start within a day or two. Our crews aim to be on-site in about 75 minutes so the damage stays as small as possible.
We find what you can’t see
Surface drying is not drying. Our IICRC-certified technicians use moisture meters and thermal imaging to locate hidden water, then monitor daily until readings confirm the structure is genuinely dry.
One team, cleanup through rebuild
We extract, dry, sanitize, and then rebuild what had to come out, so you are not hiring a separate contractor to finish the job or chasing anyone for the last 10 percent.
We handle the insurance
We photograph, document, and itemize the loss, then work directly with your carrier and offer direct insurance billing, so filing your water damage claim is easier and far less stressful.
24/7, including holidays
A real person answers your call, day or night, and a local crew is dispatched right away, because water does not wait for business hours.
We Don’t Just Clean Up. We Restore Your Life.
Whatever your property needs next, our team can help. Browse our other restoration services below.
Serving New Mexico & West Texas
We service homes and businesses across New Mexico and the El Paso region. Local crews aim to be on-site in about 75 minutes, 24/7. That means emergency water damage restoration is available close to home, wherever you are in the region.
~75 Min On-Site
Typical metro response
20+ Service Areas
Across NM & West Texas
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Frequently Asked Questions
Straight answers to the questions homeowners ask most often after water damage.
How quickly should I act after water damage?
Water damage should be addressed immediately. The longer water sits, the more it spreads and the more likely it is to cause structural damage or mold growth. Our team offers 24/7 emergency response so cleanup can start right away.
How long does water damage restoration take?
Most homes take about 3 to 5 days to dry fully, though the complete process can run longer when there is significant structural damage or reconstruction is needed. After our on-site assessment, we give you a clear timeline for your property.
Can you fully dry hidden moisture in walls and floors?
Yes. Our IICRC-certified technicians use professional moisture meters and thermal imaging to find water hidden behind walls, under flooring, and in crawl spaces, then dry it completely to help prevent mold and structural damage.
What are the categories of water damage?
Water is classified by contamination level. Category 1 is clean water from broken pipes or supply lines, Category 2 is grey water from appliances or drains, and Category 3 is black water from sewage or storm flooding, which requires professional cleanup and sanitization.
Do you work with insurance for water damage claims?
Yes. We offer direct insurance billing, work with your insurance company, and document the damage in full, so filing your water damage claim is easier and less stressful for you.
Does homeowners insurance cover water damage?
Many sudden and accidental events, such as a burst pipe, are commonly covered, while gradual leaks and flooding may require separate coverage. We help document your loss and work directly with your insurer on the claim.
How much does water damage restoration cost?
Cost depends on the category of water, the size of the affected area, and whether repairs or reconstruction are needed. Because every job is different, we provide an on-site assessment and work directly with your insurance, since many water damage losses are covered.
Do you offer water damage restoration near me?
Yes. We are a local water damage restoration company serving Albuquerque, Rio Rancho, Santa Fe, Las Cruces, El Paso, and communities across New Mexico and West Texas, with 24/7 response.
If you do not see your question here, call our team any time and we will walk you through the next step.
Available 24/7 – Even Holidays
Water Damage Won’t Wait, Neither Should You
Every hour water sits, it spreads deeper into your floors, walls, and framing, and a small cleanup turns into a full rebuild. Get a certified crew headed your way now for 24/7 emergency water damage restoration.
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