Your home represents security and piece of mind. We get that — we are in this business because care about you, your family, and your home. At the time of an incident, American Restoration, Water and Fire, LLC takes the time to go over all the information to help you put your life back together. We provide helpful tips and show you the best way to head off any future water or smoke damage to your home. Next, we make regular calls and visits to your home to make sure you’re satisfied every step of the way. Have we covered or moved your furnishings to your satisfaction? Are we cleaning up after ourselves daily? Are we meeting your needs with the time schedule to get you back into your home as soon as possible? These issues are very important to us. After construction and we’re out of your home, we’ll follow up with a Thank You Card — and provide you another avenue to express your praise or concerns. We want to hear from you so we continue to improve and provide excellent care for our customers! Also, when you provide feedback on our Google+ page, we’ll say thanks with a small gift. Give us a call when you need help.