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New Mexico, El Paso, & West Texas

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American Restoration Water & Fire is who you call in a time of emergency, and that’s when you need someone you can trust. It’s easy to get taken advantage of in a time of crisis, as you’re in a state of shock and need to make hasty decisions. American Restoration Water & Fire has earned a reputation for honesty, reliability, and integrity. But you don’t have to just take our word for it. See what others have to say.

American Restoration Water & Fire has been Better Business Bureau accredited since 2012, and maintains a BBB rating of A+. One BBB reviewer says:

American Restoration truly know their business. The entire crew became like family to us. Their level of professionalism and courtesy are unmatchable. Ricardo, Joel, Manny, Aaron, Adan, Luis, Ruben, Patricio, Fritz, and Lane are all SUPER people to work with. The job they did for us was really precise and neat. Thank you to the entire crew for the work they did for us.

And it’s not just the clients that have good things to say. Christa Smith with Contractor Connection writes:

I am issuing an SLE (Service Level Excellence) for American Restoration… For your hard work and dedication to the Contractor Connection program—for not only the insured, but the client as well—and in the best interest of Contractor Connection’s client relationship with MetLife, we thank you for your service and value your hard working crews, the integrity of your administrative offices, and your tireless efforts. I thank you again for the opportunity to work with American Restoration Water & Fire of Albuquerque, NM.

American Restoration Water & Fire is about honesty and integrity, and perhaps nothing says that more than our actions when no one is even looking. Michael Simon with Safeco Insurance writes:

I have a claim I am handling in Ruidoso, NM… The assignment went to American Restoration Water & Fire. They had to travel over two hours to complete this service for our insured, and they did it without hesitation. I advised the insured this company could do the repairs as well… The field adjuster completed an estimate for the repairs, and sent it to the insured along with an ACV payment. Dave Smith with American Restoration Water & Fire was reviewing this estimate and found that there was a mistake, and this claim was being overpaid by approximately $5,000. Dave could have just ignored this mistake he found, and would have made a lot of extra money, and this most likely would have never been found, but instead he called me and brought this to my attention.

Disaster recovery should be about recovery, and not more disaster. You can be confident that American Restoration Water & Fire will be there for you if disaster strikes, and your needs will be met quickly with honesty, integrity, and compassion.